Terms & Policies

RESERVATIONS

Please book with confidence. Although payment is collected in full at the time make a reservation, we do issue refunds on cancellation notices with more than 72 hours. We also issue a 75% refund on cancellations inside of 48 hours. There are no refunds for cancellations on the date of your booking. Refunds are not issued due to inclement weather.

The purchase of a day package includes transportation to and from LFK is provided from both the airport and the cruise terminals.

Reservations are recommended at least 7 days in advance, however, if unable to reserve prior to arrival at any Roatan Port, you can locate our drivers who are always present at the port’s gate to make the necessary arrangement to visit us. Please call 504-9808-4809 anytime for pick-up and transportation.

For Directions to LFK, visit the FAQ page.

DISCOUNTS

Parties of 10 or more receive 10% off per person. Parties of 50 or more receive 15% off per person.

Children ages 3-11 receive 50% discount. Children ages 0-2 are free.

Only one discount applies per person - the greater discount will be applied for any package/per person.

TAXES

In Honduras, there is a 15% tax on all packages. If customers pay in cash, the taxes will not be charged. But if payment is made via electronic means, your transaction will be subject to taxes.

PAYPAL DEPOSITS

Please note that PayPal deposits made to “hold your spot” are non-refundable.

CRUISE SHIP RESERVATION AND REFUND POLICY:

All deposit made concerning reservations are fully (100 percent) refundable if the Cruise Ship is unable to dock in Roatan due to bad weather, high winds or mechanical issues.

All deposits for cancellations made within sixty (60) days prior to actual arrival date are fully refundable.

All deposits for cancellations made between sixty (60) days and thirty (30) days prior to actual arrival date will be fifty (50) percent refundable.

Cancellations made within 30 days of actual arrival date are not refundable.

A 5% service charge will be applied to any and all refunds.